The Twin Valley Alliance Church App (“App”) is provided as a ministry resource to help individuals connect with Twin Valley Alliance Church, access biblical teaching, communicate with ministry groups and church leaders, receive church information, participate in church activities, submit prayer requests, give securely, and grow in their relationship with Jesus Christ.

The App is powered in part by technology and services provided by Subsplash, Inc. and its affiliated services (“Subsplash”).

By accessing or using the Twin Valley Alliance Church App, messaging features, groups, online giving, or other connected digital services, you agree to follow this Acceptable Use Policy.

Our goal is to maintain a digital environment that is safe, welcoming, respectful, Christ-centered, and appropriate for children, youth, families, adults, ministry leaders, and guests.

Users are expected to communicate and interact with others in a manner consistent with biblical Christian values and the mission of Twin Valley Alliance Church.

Scripture reminds us:

“Let your conversation be always full of grace, seasoned with salt...”

— Colossians 4:6

Users should demonstrate respect, kindness, honesty, patience, and appropriate conduct when communicating through the App.

Disagreement is permitted. Personal attacks, harassment, intimidation, or abusive behavior are not.

The Twin Valley Alliance Church App may be used for legitimate church, ministry, fellowship, informational, and personal spiritual purposes, including:

• Viewing sermons, services, Bible studies, and ministry media.
• Accessing Scripture and sermon notes.
• Receiving church announcements and push notifications.
• Participating in approved church groups.
• Communicating with church staff, ministry leaders, and other participants.
• Submitting prayer requests or praises.
• Registering for church activities and events.
• Accessing ministry information and calendars.
• Making voluntary donations through approved giving services.
• Connecting with Twin Valley Alliance Church ministries.
• Other reasonable activities consistent with the purpose and mission of Twin Valley Alliance Church.

Users may not use the App, its messaging system, groups, profiles, forms, or other services to:

• Harass, threaten, bully, intimidate, stalk, abuse, or deliberately embarrass another person.
• Send sexually explicit, pornographic, obscene, or otherwise inappropriate material.
• Engage in sexual solicitation, grooming behavior, or inappropriate communication with minors.
• Promote violence, criminal conduct, self-harm, exploitation, or abuse.
• Use hateful, degrading, threatening, or intentionally discriminatory language toward another person.
• Impersonate another individual, ministry leader, church employee, organization, or representative.
• Create an account using intentionally false or fraudulent information.
• Attempt to obtain another user's password, account credentials, financial information, or other confidential information.
• Share another person's private or confidential information without authorization.
• Post addresses, telephone numbers, financial information, government identification numbers, medical information, or other sensitive information belonging to another person without appropriate permission.
• Upload viruses, malware, malicious code, or other material intended to harm or interfere with the App or another user's device.
• Attempt to bypass security measures or obtain unauthorized access to accounts, systems, administrative features, or data.
• Scrape, harvest, copy, or collect information about other users for unauthorized purposes.
• Use automated systems, bots, or scripts to create accounts or misuse App features.
• Send spam, chain messages, repetitive unsolicited communications, or unauthorized commercial advertising.
• Solicit money, products, services, employment, or business opportunities without authorization from Twin Valley Alliance Church.
• Promote fraudulent schemes or intentionally misleading information.
• Post copyrighted photographs, videos, music, documents, or other materials without permission or legal authority.
• Interfere with church communications, ministry activities, App operation, or another person's ability to use the App.
• Use the App for any unlawful activity.
• Use the App in any other manner that Twin Valley Alliance Church reasonably determines creates a safety concern or is inconsistent with the purpose of the Church's digital ministry.

Groups and messaging are provided to encourage communication, fellowship, discipleship, ministry coordination, and connection within the church community.

Participation in an App group does not create an expectation that every message will remain permanently private.

Users should never use church messaging to share information they would not want disclosed if required for safety, ministry administration, legal compliance, or the protection of another person.

Group administrators and authorized church leaders may moderate discussions and may remove messages, content, or participants when necessary.

Users should respect the purpose of each group and avoid repeatedly posting material unrelated to that group's ministry or discussion.

Twin Valley Alliance Church takes the protection of children and youth seriously.

The App must never be used to exploit, groom, harass, sexually solicit, manipulate, or otherwise endanger a minor.
Users must follow all Twin Valley Alliance Church child and youth protection policies when communicating with minors through church digital services.

Church staff and ministry leaders should use appropriate ministry communication practices and approved communication channels when communicating with children or youth.

Parents and legal guardians are encouraged to remain aware of their child's use of church digital services.

Users under 13 may or may not independently create an account where prohibited by applicable platform requirements, terms, or law depending on what state you live in but should always have parents permission. Users between the ages of 13 and 17 should also have permission from a parent or legal guardian where required.

Any suspected abuse, exploitation, grooming, or immediate threat involving a child may be reported to appropriate church leadership and, where required or appropriate, law enforcement or child-protection authorities.

Prayer requests are an important part of the ministry of Twin Valley Alliance Church. However, users should exercise care when submitting information about themselves or other people.

Do not submit highly sensitive, confidential, medical, financial, or identifying information unless it is reasonably necessary.

When submitting a prayer request involving another person, please respect that person's privacy.

Depending on the prayer-request option selected and the ministry involved, prayer requests may be viewed by authorized church staff, ministry leaders, prayer team members, or others designated by the Church.

If someone is experiencing an emergency, the App or prayer-request system should not be used as a substitute for emergency services.

For an immediate emergency in the United States, call 911.

Users are responsible for maintaining the security of their accounts.

Users should:

• Provide accurate account information.
• Use a secure password.
• Keep passwords and login credentials confidential.
• Not allow another person to improperly use their account.
• Notify Twin Valley Alliance Church or Subsplash when appropriate if unauthorized access is suspected.
• Log out of shared or public devices when finished.

Twin Valley Alliance Church will never ask you to provide your password through an App group or ordinary message.

Users may have opportunities to submit messages, photographs, comments, prayer requests, profile information, registrations, or other content.

You are responsible for content you submit.
By submitting content through church digital services, you represent that you have the right to submit it and that doing so does not violate another person's rights.

Twin Valley Alliance Church reserves the right to moderate, restrict, hide, or remove content that violates this policy, applicable law, church policies, or applicable Subsplash requirements.

Submission of content does not guarantee that the Church will publish, retain, respond to, or distribute that content.

Users may not upload or distribute photographs, recordings, or videos through the App in a manner that violates another person's reasonable privacy rights.

Special care should be taken with photographs or recordings involving children and youth.
Official church media may be subject to separate photography, video, livestreaming, copyright, and ministry policies.

Giving features available through the Twin Valley Alliance Church App may be processed using Subsplash Giving and related payment services.

Users must only use payment methods that they are legally authorized to use.

Users may not use church giving systems for fraudulent transactions, unauthorized payments, money laundering, testing stolen payment information, or any other unlawful purpose.

Users should never place credit card numbers, bank-account information, passwords, or other sensitive financial credentials into ordinary church App messages or group conversations.

Use of the App may involve the collection and processing of information necessary to provide account, messaging, registration, giving, communication, and ministry services.

Certain technology and services are provided by Subsplash and may also be governed by applicable Subsplash privacy policies and terms.

Users should review the privacy information made available by Twin Valley Alliance Church and Subsplash for additional information concerning their respective practices.

The Twin Valley Alliance Church App and certain related services are powered or supported by Subsplash and may integrate with additional third-party services.

Twin Valley Alliance Church manages its church content, ministry information, communications, branding, and church-specific policies. Subsplash provides technology and infrastructure supporting various App functions.
Your use of Subsplash technology may also be subject to Subsplash's applicable Terms and Conditions, privacy policies, and other service requirements.

Nothing in this Acceptable Use Policy is intended to replace or override applicable Subsplash terms.
Subsplash information is available at:

subsplash.com

Unless otherwise stated, church-created content, graphics, logos, photographs, recordings, sermons, written materials, and other ministry resources made available through the

App remain the property of Twin Valley Alliance Church or their respective copyright owners.

Content may be viewed and shared for ordinary personal and ministry purposes when permitted, but users may not reproduce, sell, alter, commercially exploit, or falsely represent church or third-party content without appropriate permission.

Subsplash technology, software, trademarks, and other materials remain subject to Subsplash's applicable intellectual-property rights and terms.

The App is a ministry platform and is not intended to serve as an advertising marketplace.

Unless specifically authorized by Twin Valley Alliance Church, users may not use church groups, directories, messaging systems, or member information to:

• Advertise businesses.
• Sell products or services.
• Recruit customers.
• Conduct mass fundraising unrelated to approved church ministries.
• Build marketing lists.
• Send unsolicited commercial messages.
• Collect information for outside organizations or businesses.

If you encounter content or behavior through the App that you believe violates this policy, creates a safety concern, or threatens another individual, please report the matter to Twin Valley Alliance Church.

Serious threats, suspected abuse, exploitation of a minor, or other potentially criminal conduct may be reported to appropriate authorities when required by law or when reasonably necessary to protect an individual.

Nothing in this policy prevents anyone from contacting law enforcement, emergency services, child-protection authorities, or another appropriate government agency.

Depending upon the circumstances, violations may result in:

• A warning.
• Removal of specific content.
• Removal from an App group.
• Restriction of messaging privileges.
• Temporary suspension of access.
• Permanent removal from church-controlled digital groups or services.
• Referral to Subsplash for platform-related action.
• Referral to appropriate authorities when required by law or reasonably necessary for safety.

The Church may take immediate action without prior warning when conduct presents a safety, security, legal, or child-protection concern.

Enforcement decisions may consider the seriousness of the conduct, circumstances surrounding the incident, repeated violations, the safety of others, and the purpose of the ministry involved.

Authorized Twin Valley Alliance Church staff, ministry leaders, and administrators may have access to certain App administrative functions as necessary to manage church ministries.

Administrative privileges are to be used only for legitimate ministry and church operational purposes.
Administrators must not misuse their access to obtain, disclose, alter, or distribute user information for personal purposes.

Administrative access may be changed or revoked at any time by authorized church leadership.

Twin Valley Alliance Church does not guarantee that the App or every feature will always be available without interruption.

Features may occasionally become unavailable because of maintenance, technology changes, internet outages, third-party service interruptions, security concerns, or circumstances beyond the Church's control.

App functionality may also change as Subsplash updates its services.

This Acceptable Use Policy should be read together with other applicable Twin Valley Alliance Church policies, including the Church's Website Terms of Use, privacy-related notices, child and youth protection policies, and ministry-specific rules.

Users of Subsplash-powered services are also subject to applicable Subsplash terms and policies.

When platform rules impose additional restrictions, those restrictions also apply while using that platform.

Twin Valley Alliance Church may update this Acceptable Use Policy periodically to reflect changes in ministry practices, technology, legal requirements, safety standards, or services provided through Subsplash.

The effective date at the top of this policy will be updated when material revisions are made.

Continued use of the App following an updated policy constitutes acceptance of the revised policy to the extent permitted by law.

Questions, concerns, safety issues, suspected violations, account concerns, or other matters involving the Twin
Valley Alliance Church App may be directed to:

Twin Valley Alliance Church
Attn: Cory Simpson
Online Ministry Director
Email: cory.simpson@twinvalleyalliancechurch.com
Website: twinvalleyalliancechurch.com

For emergencies or situations involving an immediate threat to life or safety, contact 911 or the appropriate emergency authority.

The Twin Valley Alliance Church App is powered in part by Subsplash technology.

Information regarding Subsplash, including applicable legal terms, privacy information, and platform policies, can be found at:

subsplash.com

By creating an account, participating in App groups or messaging, submitting content, making use of App features, or otherwise using the Twin Valley Alliance Church App and connected services, you acknowledge that you have read, understand, and agree to follow this
Acceptable Use Policy and any other applicable Twin Valley Alliance Church and Subsplash terms and policies.